Pikkai · Effective August 8, 2026
Contact Pikkai
Use the monitored Pikkai support mailbox for product, billing, privacy, policy, and rights requests.
Questions or verified requests: support@pikkai.com
Support channel
Email support@pikkai.com. Include the product URL or Submission identifier and the kind of request. Do not send passwords, payment-card details, government IDs, or unrelated sensitive information.
Requests handled here
- Product support, correction, Unpublish, and removal requests.
- Billing questions and eligible full-refund requests.
- Privacy rights, verified Account Deletion, and data export.
- Content reports, one Policy Appeal, and IP or copyright reports.
Verification
Pikkai may ask for enough information to verify identity, ownership, authority, a payment, or a rights claim before acting. Privacy rights requests receive a response within 30 calendar days, subject to applicable extensions or legal exceptions. Policy Appeals have no promised response time.