Pikkai · Effective August 8, 2026

Contact Pikkai

Use the monitored Pikkai support mailbox for product, billing, privacy, policy, and rights requests.

Questions or verified requests: support@pikkai.com

Support channel

Email support@pikkai.com. Include the product URL or Submission identifier and the kind of request. Do not send passwords, payment-card details, government IDs, or unrelated sensitive information.

Requests handled here

  • Product support, correction, Unpublish, and removal requests.
  • Billing questions and eligible full-refund requests.
  • Privacy rights, verified Account Deletion, and data export.
  • Content reports, one Policy Appeal, and IP or copyright reports.

Verification

Pikkai may ask for enough information to verify identity, ownership, authority, a payment, or a rights claim before acting. Privacy rights requests receive a response within 30 calendar days, subject to applicable extensions or legal exceptions. Policy Appeals have no promised response time.